My account
Administratives files

F.A.Q.

I have booked a flat, what do I need to remember?

Before your arrival

  • The keys are waiting for you at the agency in Tignes Val Claret (to see the location go to ACCESS section)
  • If you expect to arrive after 7pm please inform us (if you don’t your reception will not be granted)
    Remember to book the parking which is compulsory (cost 75 €) 
  • Your linen: We can rent them, and prepare them for your arrival.

When you arrive in the flat

  • It’s not necessary to make an inventory. 
  • Please communicate us any remarks and problems that may occur. 
  • We will fix them as soon as possible (we cannot take care of channels reception issues). 
  • Consumables remain at your charge.

Before Leaving

  • Wash up the dishes Put the furniture, the blankets and the pillows where you found them at your arrival.
  • Close the windows and the doors Make sure the bins are empty and clean.
  • Let the electricity system on. 
  • In case, don’t forgot to bring back rented linen It is imperative to give us back all the keys before 10 am in the provided box at the entrance of the Gallerie Commerciale du Tichot -where the agency is-. Your deposit will be erased or returned within 48 hours (Key loss: 100€ - Flat Cleaning : 45 €) 

For any other questions, don’t hesitate to contact us at info@tignes-immobilier.com or +33 4 79 06 32 49